Subtitled "Your Health Care Rights and Remedies," this guide provides information about what to expect from health care plans and providers based upon their obligations under law. It also discusses the appeal and grievance processes that are available through your health plan and the California Department of Managed Health Care.
You will find the guide online at the following address:
http://www.calpatientguide.org
You may also order a free copy of the guide using the above link. The California Patient's Guide is produced by the Foundation for Taxpayer and Consumer Rights. |