California's How To Use Your Health Plan guide

This comprehensive guide to HMOs and PPOs includes information that can help you be a more effective health care consumer. The guide also includes information about what to do when you have a problem with your plan. You will find this excellent resource online at the following address:

http://www.opa.ca.gov

You may also order a free copy of the guide using the above link. California's How To Use Your Health Plan Guide is produced by Produced by the California Office of the Patient Advocate, in partnership with Health Research for Action at the University of California, Berkeley, and with communities throughout California.