Team Effectiveness

The term 'team building' can refer generally to the selection and motivation of teams, or more specifically to group self-assessment in the theory and practice of organizational development.

When a team in an organizational development context embarks upon a process of self-assessment in order to gauge its own effectiveness and thereby improve performance, it can be argued that it is engaging in team building, although this may be considered a narrow definition.

The process of team building includes

  1. clarifying the goal, and building ownership across the team
  2. identifying the inhibitors to teamwork and removing or overcoming them, or if they cannot be removed, mitigating their negative effect on the team.

To assess itself, a team seeks feedback to find out both:

  • its current strengths as a team
  • its current weaknesses

To improve its current performance, a team uses the feedback from the team assessment in order to:

  • identify any gap between the desired state and the actual state
  • design a gap-closure strategy

Typical presenting issues that suggest Team Effectiveness should be explored:

  • A team is underperforming (not achieving desired results)
  • There is conflict or tension on the team which interferes with team results
  • There is a pattern of concerns, confusion, or complaints related to any of the following:
      • Getting the job done
      • Organizational and leadership support of the team
      • Team mission and guiding principles
      • Processes and planning
      • Relationships among team members
      • Skillsets and interdependencies in roles among team members
      • Structure of the team
      • Communication across the team

Team Development Process Description

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