Team trust is one of the most important factors in team performance and one of the most elusive values to purposely create and quantify for many teams.
When teams are new, they are as wide-eyed and enthusiastic as a young lion cub. But when they get older, watch out. . . they can bite. All too often, organizations birth a team to take on a particular project or to reorganize work generally without realizing that teams need constant care and feeding.
The power of communication—from the right people and through the right methods—can influence results in profound ways. The outcomes of the COVID-19 virus on the Chinatown neighborhood of San Francisco provides a powerful case study.
A growing body of research suggests an integration of strengths-based and critical feedback creates the best possibility for understanding and development.