California legislation requires HMOs licensed by the state to provide access to medical care within specific time frames.

UC plans subject to these requirements include:

• Health Net: UC Blue & Gold HMO
• Kaiser Permanente HMO
  • Optum Behavioral Health (UC non-Medicare Kaiser members can use Permanente and/or Optum providers for behavioral health)

Your rights to timely appointment and telephone service are described on the Department of Managed Health Care website.