Rudy Garcia joined the UC Davis SSO Service Desk team this year, bringing a unique blend of business operations expertise and creative problem-solving. We caught up with him to explore his journey and dig into what makes him tick.
Rudy, you joined UC Davis in January as the Service Delivery Manager. How did that come about?
On March 27th, SSO Leadership held an "Oscar Themed" employee appreciation award ceremony at the Manetti Shrem Museum, recognizing outstanding achievement in the following categories: Rising Star, Team Play Extraordinaire, Behind The Scenes Hero, Problem Solver of The Year, Best Mentor, The Got It Done Award, People First Champion, Customer Service Star and several others. In all it was a highly executed celebration of appreciation, unity, and achievement.
Interview by Ben MundyJose, talk about what shaped you and your progression to today.
I started in the fine arts, am accredited to paint, and went to school to be an illustrator. I was doing freelance web design in Miami, Florida, which led to IT, which led to a skincare magazine as their webmaster. This was in the early 2000s and their website was all HTML, so they wanted me to fix it up. Because they asked me to create a login feature, I had to know how to program, so I taught myself.
Kevin Peterson has been an Aggie since 2007, when he transferred to UCD as an English major. After graduating in 2010, Kevin attended the University of Colorado at Boulder where he earned a Master’s in English Literature. He then returned to UC Davis to pursue a PhD in English Literature. After leaving UCD, Kevin entered the retail world with a series of supervisory roles at Walmart.
Fix UpdatesThe AggieService Development Team, in partnership with the SSO Service Desk, are committed to continuous improvements for both UC Davis campus and Health system users. As part of our commitment to exceptional customer service, we will provide regular updates on monthly enhancements and fixes.
