Aggressive behavior will not be tolerated toward or from anyone, including patients, visitors, volunteers, students, physicians and/or staff members.

If you see something, say something

Table of Contents

• Training Dates
• Resources
• Tools
• Staff

• What is "Workplace Violence"?

• Cal/OSHA has defined “workplace violence” as "any act of violence or threat of violence [directed towards an employee] that occurs at the worksite.” It does not include “lawful acts of self-defense or defense of others.” Workplace violence includes the following:

  “The threat or use of physical force against an employee that results in, or has a high likelihood of resulting in, injury, psychological trauma, or stress, regardless of whether the employee sustains an injury.”

  “An incident involving the threat or use of a firearm or other dangerous weapon, including the use of common objects as weapons, regardless of whether the employee sustains an injury.”

  A "threat of violence" means "a statement or conduct that causes a person to fear for his or her safety because there is a reasonable possibility the person might be physically injured.

• What is The Joint Commission's "Workplace Violence" definition?

• On January 1, 2022, The Joint Commission released New and Revised Requirements for Workplace Violence Prevention: “An act or threat occurring at the workplace that can include any of the following: verbal, nonverbal, written, or physical aggression; threatening, intimidating, harassing, or humiliating words or actions; bullying; sabotage; sexual harassment; physical assaults; or other behaviors of concern involving staff, licensed practitioners, patients, or visitors.” 

• What are the Cal/OSHA "Workplace Violence" Reporting Requirements?

• There is a narrower set of criteria for reporting workplace violence incidents to Cal/OSHA. In general terms, a workplace violence incident is reportable if it involved:
  
  1. "The use of physical force against an employee by a patient or a person accompanying a patient that resulted in, or had a high likelihood of resulting in, injury requiring more than first aid or psychological trauma or stress"
  
  2. "An incident involving the use of firearm or other dangerous weapon" (regardless of the classification of the perpetrator)

  Additionally, Cal/OSHA requires all reportable incidents to be submitted within either a 24-hr. or a 72-hr. time frame. Incidents must be reported within 24 hrs. if they involve a fatality, hospitalization over 24 hours for other than observation, loss of limb, serious degree of permanent disfigurement, the use of firearm/dangerous weapon, or a threat to the safety/health/welfare where death or serious harm could result. Any other incident that meets the reporting requirements must be reported within 72 hrs.

Non-Violent Crisis Intervention Training Schedules

Resources for more information

California Code of Regulations Title 8 Section 3342- Violence Prevention in Health Care

The Joint Commission Workplace Violence Standards

When and How to Submit and Incident Report and Place an FYI for Violent Behavior 

Tools:

• FYI Moderate Risk
  • Policy Manager - MCN Healthcare (ellucid.com)
• FYI High Risk Precautions
  • Policy Manager - MCN Healthcare (ellucid.com)
• Abuse Not Tolerated Signage
  • Policy Manager - MCN Healthcare (ellucid.com)
• Management of a Planned Potentially Violent Encounter (PPVE)
  • Policy Manager - MCN Healthcare (ellucid.com)
• Workplace Violence Prevention Plan for Fiscal Year 2022
  • Workplace Violence Prevention Plan

UC Davis Policy Links: 

• UCDH policy 1616- Violence and Hate Incidents in the Workplace
  • Policy Manager - MCN Healthcare (ellucid.com)
• UCDH policy 1649- Incivility and Bullying in the Workplace
  • Policy Manager - MCN Healthcare (ellucid.com)
• UCDH policy 4067- Prevention and Management of Violence by a Patient or Visitor
  • Policy Manager - MCN Healthcare (ellucid.com)

Workplace Violence Prevention Staff: 

Partners of the Workplace Violence Prevention Team: