Aggressive behavior will not be tolerated toward or from anyone, including patients, visitors, volunteers, students, physicians and/or staff members.
If you see something, say something
Table of Contents
In 2017, several provisions of the Workplace Violence Prevention in Health Care Act (SB1299) took effect. This legislation added Section 3342, Violence Prevention in Health Care, to the California Code of Regulations (CCR). In response to this legislation, UC Davis Health expanded their Workplace Violence Prevention Program to not only maintain compliance, but to also enact preventative measures to mitigate violence against its staff members. Among other points, Section 3342 established a definition of workplace violence and mandated the documentation (eff. April 1, 2017) and reporting (eff. July 1, 2017) of workplace violence incidents.
Contact the Workplace Violence Prevention Unit:
Open Contact the Workplace Violence Prevention Unit configuration options
-or-
ViolencePrevention@ucdavis.edu
If you have concerns, questions, or suggestions, we would like to hear from you. Please complete our contact form or Visit us at Employee & Labor.
- What is "Workplace Violence"?
-
Cal/OSHA has defined “workplace violence” as "any act of violence or threat of violence [directed towards an employee] that occurs at the worksite.” It does not include “lawful acts of self-defense or defense of others.” Workplace violence includes the following:
“The threat or use of physical force against an employee that results in, or has a high likelihood of resulting in, injury, psychological trauma, or stress, regardless of whether the employee sustains an injury.”
“An incident involving the threat or use of a firearm or other dangerous weapon, including the use of common objects as weapons, regardless of whether the employee sustains an injury.”
A "threat of violence" means "a statement or conduct that causes a person to fear for his or her safety because there is a reasonable possibility the person might be physically injured.
-
What is The Joint Commission's "Workplace Violence" definition?
-
On January 1, 2022, The Joint Commission released New and Revised Requirements for Workplace Violence Prevention: “An act or threat occurring at the workplace that can include any of the following: verbal, nonverbal, written, or physical aggression; threatening, intimidating, harassing, or humiliating words or actions; bullying; sabotage; sexual harassment; physical assaults; or other behaviors of concern involving staff, licensed practitioners, patients, or visitors.”
-
What are the Cal/OSHA "Workplace Violence" Reporting Requirements?
-
There is a narrower set of criteria for reporting workplace violence incidents to Cal/OSHA. In general terms, a workplace violence incident is reportable if it involved:
1. "The use of physical force against an employee by a patient or a person accompanying a patient that resulted in, or had a high likelihood of resulting in, injury requiring more than first aid or psychological trauma or stress"
2. "An incident involving the use of firearm or other dangerous weapon" (regardless of the classification of the perpetrator)Additionally, Cal/OSHA requires all reportable incidents to be submitted within either a 24-hr. or a 72-hr. time frame. Incidents must be reported within 24 hrs. if they involve a fatality, hospitalization over 24 hours for other than observation, loss of limb, serious degree of permanent disfigurement, the use of firearm/dangerous weapon, or a threat to the safety/health/welfare where death or serious harm could result. Any other incident that meets the reporting requirements must be reported within 72 hrs.
Non-Violent Crisis Intervention Training Schedules
CPI Nonviolent Crisis Intervention® Training
Location: In-person; Center for Health and Technology (CHT)
Date & Time:
- March 2, 2023 8:00 a.m. - 4:30 p.m.
- April 6, 2023 8:00 a.m. - 4:30 p.m.
- April 13, 2023 8:00 a.m. - 4:30 p.m.
- April 20, 2023 8:00 a.m. - 4:30 p.m.
- May 4, 2023 8:00 a.m. - 4:30 p.m.
- May 11, 2023 8:00 a.m. - 4:30 p.m.
- May 18, 2023 8:00 a.m. - 4:30 p.m.
- June 1, 2023 8:00 a.m. - 4:30 p.m.
- June 8, 2023 8:00 a.m. - 4:30 p.m.
- June 15, 2023 8:00 a.m. - 4:30 p.m.
Capacity: 15 (per session)
CPI Nonviolent Crisis Intervention® Training (RECERTIFICATION ONLY)
Location: In-person; Center for Health and Technology (CHT)
Date & Time:
- February 16, 8:00 a.m. - 12:00 p.m.
- February 16, 12:30 p.m. - 4:30 p.m.
- March 16, 8:00 a.m. - 12:00 p.m.
- March 16, 12:30 p.m. - 4:30 p.m.
- April 18, 8:00 a.m. - 12:00 p.m.
- April 18, 12:30 p.m. - 4:30 p.m.
- May 16, 8:00 a.m. - 12:00 p.m.
- May 16, 12:30 p.m. - 4:30 p.m.
- June 13, 8:00 a.m. - 12:00 p.m.
- June 13, 12:30 p.m. - 4:30 p.m.
Capacity: 15 (per session)
CPI Nonviolent Crisis Intervention® Training (VERBAL ONLY)
Location: In-person; Center for Health and Technology (CHT)
Date & Time:
- April 27, 2023 8:00 a.m. - 12:00 p.m.
- April 27, 2023 12:30 p.m. - 4:30 p.m.
- May 25, 2023 8:00 a.m. - 12:00 p.m.
- May 25, 2023 12:30 p.m. - 4:30 p.m.
- June 22, 2023 8:00 a.m. - 12:00 p.m.
- June 22, 2023 12:30 p.m. - 4:30 p.m.
Capacity: 15 (per session)
Mental Health First Aid for Leaders
Location: Virtual
Date & Time:
- February 28, 2023 9:00 a.m. - 4:00 p.m.
- March 28, 2023 9:00 a.m. - 4:00 p.m.
- April 25, 2023 9:00 a.m. - 4:00 p.m.
- May 23, 2023 9:00 a.m. - 4:00 p.m.
- June 27, 2023 9:00 a.m. - 4:00 p.m.
Capacity: 30 (per session)
Click here for LMS Link
Resources for more information
California Code of Regulations Title 8 Section 3342- Violence Prevention in Health Care
The Joint Commission Workplace Violence Standards
When and How to Submit and Incident Report and Place an FYI for Violent Behavior
Tools:
- FYI Moderate Risk
- FYI High Risk Precautions
- Abuse Not Tolerated Signage
- Management of a Planned Potentially Violent Encounter (PPVE)
- Workplace Violence Prevention Plan for Fiscal Year 2022
UC Davis Policy Links:
- UCDH policy 1616- Violence and Hate Incidents in the Workplace
- UCDH policy 1649- Incivility and Bullying in the Workplace
- UCDH policy 4067- Prevention and Management of Violence by a Patient or Visitor
Workplace Violence Prevention Staff:
Name | Title |
Contact Information |
Glenn Glasgow
|
Workplace Violence Prevention Consultant |
(916) 291-2596 |
Rachel Henry |
Workplace Violence Prevention Training Specialist |
|
Partners of the Workplace Violence Prevention Team:
Name | Address | Contact |
UC Davis Academic and Staff Assistance Program (ASAP) |
(916) 734-2727 -or- |
|
Support U Peer Responder Program | North Addition – 3rd Floor | clinicianwellbeing@ucdavis.edu |
UC Davis Police Department (24hr) |
Emergency 911 or 916-734-2555 |
|
Ombuds Services | (530) 219-6750 | |
Center for Advocacy, Resources and Education (CARE) | (530) 752-3299 | |
Harassment & Discrimination Assistance and Prevention Program |
(916) 734-3417 |
|
Employee Health Services | Cypress Building- 2221 Stockton Blvd., Suite A | (916) 734-3572 |
Employee and Labor Relations | Ticon III- 2730 Stockton Blvd | (916) 734-3362 |
Behavioral Escalation Support Team (BEST Team) |
Call 'BEST Team' on Vocera; Contact BESTNPs@groups.ucdavis.edu for more information about BEST. |