Suggested eCourses for Administrative Officers
The following list is a sample of e-learning courses available. Log into UC Learning Center to search by course title for more information.
Each of these courses are part of a series and includes 2-3 videos.
Building Strategic Relationships
- Building and Maintaining Trust
- Business Etiquette and Professionalism
- Customer Advocacy
- Customer Focus
- Customer Service Fundamentals
- Emotional Intelligence Essentials
- Negotiation Essentials
- Setting and Managing Organizational Priorities
- Workforce Generations
Communication
- Business Grammar
- Business Interpersonal Communication
- Business Writing
- Email Essentials for Business
- Difficult Conversations
- Essentials of Facilitating
- How to Write an Effective Internal Business Case
- Listening Essentials
- Workplace Conflict
Results Orientation
- Agile Practitioner
- Foundations of Six Sigma
- Fundamentals of Lean for Business Organizations
- Getting Results without Direct Authority
- Managing Customer-Driven Process Improvement
- IT Project Management Essentials
- Operations Management
- Project Management for Non-Project Managers
- Project Management (PMP)
- Project Management (Prince)
- Six Sigma Black Belt
- Six Sigma Champion
- Six Sigma Green Belt
Strategic Problem Analysis
- Critical Thinking Essentials
- Developing Strategic Thinking Acumen
- Certified Business Analysis Professional
- Problem Solving and Decision Making Strategies
Talent Management
- Business Management and Strategy
- Compensation and Benefits
- Employee and Labor Relations
- Human Resources Core Knowledge
- Human Resource Development
- Risk Management
- Strategic Human Resource Management
- Workforce Planning and Employment
Team Effectiveness
- Leading Teams
- Making Cross-Functional Teams Work
- Optimizing Your Performance on a Team
- Running Effective Business Meetings