Suggested eCourses for Administrative Officers

Suggested eCourses for Administrative Officers

The following list is a sample of e-learning courses available. Log into UC Learning Center to search by course title for more information.

Each of these courses are part of a series and includes 2-3 videos.

Building Strategic Relationships

  • Building and Maintaining Trust
  • Business Etiquette and Professionalism
  • Customer Advocacy
  • Customer Focus
  • Customer Service Fundamentals
  • Emotional Intelligence Essentials
  • Negotiation Essentials
  • Setting and Managing Organizational Priorities
  • Workforce Generations


  • Business Grammar
  • Business Interpersonal Communication
  • Business Writing
  • Email Essentials for Business
  • Difficult Conversations
  • Essentials of Facilitating
  • How to Write an Effective Internal Business Case
  • Listening Essentials
  • Workplace Conflict

Results Orientation

  • Agile Practitioner
  • Foundations of Six Sigma
  • Fundamentals of Lean for Business Organizations
  • Getting Results without Direct Authority
  • Managing Customer-Driven Process Improvement
  • IT Project Management Essentials
  • Operations Management
  • Project Management for Non-Project Managers
  • Project Management (PMP)
  • Project Management (Prince)
  • Six Sigma Black Belt
  • Six Sigma Champion
  • Six Sigma Green Belt

Strategic Problem Analysis

  • Critical Thinking Essentials
  • Developing Strategic Thinking Acumen
  • Certified Business Analysis Professional
  • Problem Solving and Decision Making Strategies

Talent Management

  • Business Management and Strategy
  • Compensation and Benefits
  • Employee and Labor Relations
  • Human Resources Core Knowledge
  • Human Resource Development
  • Risk Management
  • Strategic Human Resource Management
  • Workforce Planning and Employment

Team Effectiveness

  • Leading Teams
  • Making Cross-Functional Teams Work
  • Optimizing Your Performance on a Team
  • Running Effective Business Meetings